Questions & Answers
Frequently Asked Questions
Find answers to common questions about our flooring services, installation process, and maintenance tips.
How long does flooring installation take?
Installation time varies depending on the type of flooring and room size. Typically, hardwood flooring takes 1-3 days, laminate flooring takes 1-2 days, and tile installation can take 2-4 days. We'll provide a detailed timeline during your consultation.
What's the difference between engineered and solid hardwood?
Solid hardwood is made from a single piece of wood and can be sanded and refinished multiple times. Engineered hardwood has a real wood veneer over a plywood base, making it more stable and suitable for areas with moisture variations. Both offer beautiful, long-lasting results.
Do you provide free estimates?
Yes, we provide free, no-obligation estimates for all our services. Our experienced team will visit your location, assess your needs, and provide a detailed quote including materials and labor costs.
How do I maintain my new floors?
Regular maintenance includes sweeping or vacuuming regularly, cleaning spills immediately, using appropriate cleaning products for your floor type, and placing mats at entrances. We provide detailed care instructions specific to your flooring type after installation.
What warranty do you offer?
We offer comprehensive warranties on both materials and workmanship. Material warranties vary by manufacturer (typically 15-25 years), while our installation warranty covers workmanship for 2 years. We'll explain all warranty details before starting your project.
Can you install flooring over existing floors?
In many cases, yes. Laminate and engineered flooring can often be installed over existing floors if they're level and in good condition. However, we always assess the existing floor first to ensure proper installation and optimal results.
Do you handle floor removal and disposal?
Yes, we provide complete removal and disposal services for your old flooring. This includes carpet, hardwood, tile, and other flooring materials. All disposal is handled responsibly and is included in our project quotes.
What payment methods do you accept?
We accept cash, check, and all major credit cards. For larger projects, we offer flexible payment plans with no interest when paid in full within agreed terms. A deposit is typically required to secure your installation date.
Client Testimonials
Hear from our satisfied clients who have experienced the Sandpaper Plus difference firsthand.